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The DHS Anti-Spam system blocks viruses, phishing attacks, and over 98% of spam before it arrives in your inbox. For best results however, some management is required. Please follow the instructions below to get the most out of your DHS Anti-Spam account:

Marking a Message as Spam

The DHS Anti Spam filter is configured to automatically block most spam but it can be "trained" to be even more accurate by clicking the "Click here to mark this message as spam" link found on the bottom of an email message when spam is received. Doing so will both make the system more accurate and also prevent messages from be delivered from the message sender in the future.

You may also access the DHS Anti-Spam Portal at any time by navigating to: https://antispam.dhsforyou.com

Managing Messages using Anti-Spam Digest

Managing the spam filter is quick and easy. If any messages are caught by the filter, you will receive the "DHS Anti-Spam Digest" in your email inbox. The digest is sent every Monday, Wednesday, and Friday. It lists messages that fall below a defined spam likelihood threshold. Messages above this defined threshold are automatically rejected and are not listed in the digest.  We suggest you review each digest using the following directions:

  1. Review your messages: Examine the messages in your digest and note any messages that are NOT spam. You can securely view any message by clicking on the subject line of the message as shown below. Each message in the digest lists the date the message was sent, the message subject line, the message sender, the country of origin the message was sent from, and a spam score (the system gives messages a higher score that are more likely to be spam).
  2. Select an Action: For each message, select one of the following actions:
    1. Accept: Clicking "Accept" will release the message from the spam quarantine and deliver it to your inbox within 5 minutes. Other messages from sender will remain in the quarantine.
    2. Reject: Clicking "Reject" will train the spam filter to more accurately reject similar messages going forward.
    3. Always Allow Sender: Clicking "Always Allow Sender" will train the spam filter to automatically accept messages from the sender going forward, release the message from the spam quarantine, and deliver it to your inbox within 5 minutes.
  3. Mark Remaining Messages as Spam: After you have accepted or allowed the messages and senders you want, click "Reject All as Spam" to mark the remainder of the messages as spam. They will then no longer no longer show up on your Anti-Spam Digest report.
     

Spam Management using Portal (Advanced)

Additional options are available when managing spam using the Anti-Spam portal. To access the anti-spam portal, refer to the following instructions:

  1. Click the "View Quarantine" link on the bottom of any DHS Anti-Spam Digest email or browse to https://antispam.dhsforyou.com.
  2. Log in using your email address and email password (usually the same as your computer password).
  3. Review Messages: You may either click "Reject All as Spam" button or proceed to the next step to set an action on individual messages.
  4. Select an Action: For each message, select one of the following actions:
    1. Do Nothing: Leave the status of the message as pending for now.
    2. Accept Message: Mark the message as not-spam so it will be accepted the next time it is received.
    3. Always Allow Sender: Mark the message as not-spam and automatically accept any future messages from the sender.
    4. Always Allow  Domain: Mark the message as not-spam and automatically accept any future messages from the domain. (The domain is everything after the @ in the sender’s address.)
    5. Always Allow Network: Mark the message as not-spam and in addition, do not hold any messages from the SMTP relay host (or hosts).
    6. Reject Message: Mark the message as spam so it will be rejected.
    7. Reject and Report Phish/Fraud: This is similar to Reject Message but additionally provides the opportunity for you to inform the administrator of fraudulent links in phishing messages.
    8. Block Sender: Mark the message as spam and automatically reject any future messages from the sender.
    9. Block Domain: Mark the message as spam and automatically reject any future messages from the domain. (The domain is everything after the @ in the sender’s address.)
    10. Block Network: Mark the message as spam and in addition, ban connections from the SMTP relay host (or hosts) which transmitted the message.
  5. Click "Submit Changes" to save individual message settings.

Once a message has been marked as spam or non-spam, it will appear in the "Spam" or "Non-Spam" categories shown above






2 Comments

  1. John Newcomb I think it would be a good idea to add something in about what happens immediately after a user hits "Accept" or "Always Allow Sender". Explain that a confirmation page appears and that they do not need to do anything with it but simply close out of it and that the email will appear in a few minutes.

    1. Hi Michael...I updated the document with a time expectation. Thanks for your suggestion!