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DHS SecureFax is an easy-to-use HIPAA compliant electronic faxing solution. Refer to the guide below to learn the basics in using the fax system.

Instructions For: Receiving Faxes
Instructions For: Viewing Fax Logs

Table of Contents

Sending Faxes:

  1. Log into DHS SecureFax Site: Open internet browser and log into DHS SecureFax website.
  2. Select "Send a Fax" Menu: Select "Faxes" and "Send a Fax" menu.
  3. Select Fax Options & Send: Select options below and send fax.
    1. Type of Fax: Select "Single Fax" to send to one recipient or "Broadcast Fax" to send to multiple recipients.
    2. Enter Fax #: Enter recipient fax number as a 10 or 11 digit phone number (e.g. 415-555-5555) or press address book button to select a saved fax number.

      Faxes will transmit regardless if "1" is included on front of fax number or not. Faxes can be sent to all 50 USA states plus Canada.
    3. Save Number to Address Book: Check this box if you would like to save number to your address book.
    4. Send Cover Page: Select this option if a cover page is desired and enter recipient name, organization, subject and any desired comments.


      The "Standard" cover page style is recommended as styles are nearly identical. To add a custom disclaimer to the cover page of your organization, select "User Profile" menu and "Cover Pages" option.

    5. Choose File: Click "Choose File" button, browse to file you would like to fax and click "Open" to attach. You can select up to 5 files to fax at a time.


      DHS SecureFax supports PDF, Microsoft Word, JPEG and TIFF file formats.

    6. Schedule: If desired, click "Send Immediately" drop down to send fax at a later time.
    7. Send Fax: When your fax is ready to send, click "Send Fax" button to queue fax for delivery.