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For Bank Account payment method, skip to the next section. Note that we provide a 3% discount on monthly support agreement invoices if you choose the ACH (bank account) payment method. |
- Navigate to Portal: Open a web browser on your computer or mobile device and navigate to our Client Portal.
- Click "New Payment Method": Scroll down to middle of portal dashboard and click "New Payment Method" button.
- Select Credit Card Payment Method: Select "Credit Card" payment method option and click "Next" button on lower right hand corner.
Create Credit Card Payment Method: For Credit Card payment method, enter information as follows.
- Friendly Name: "Credit Card" (without quotes)
- First Name: Card holder first name
- Last Name: Card holder last name
- Credit Card Number: Enter your credit card number
- Month Expiration: 2-digit card month expiration
- Year Expiration: 4-digit card year expiration
- Click "Next": Click "Next" button
- Address: Card holder billing address
- Address Line 2: Secondary address information such as floor or suite number
- City: Billing address city
- State/Province: Billing address state
- Postal Code: Billing address postal code
- Phone Number: Card holder phone number associated with account
- Email Address: Card holder email address associated with account
- Click "Next": Click "Next" button
- Authorize Payment Method & Submit: Click to select "I authorize the use of this payment method to settle transactions in this portal" option, and click Submit".
Add a New Bank Account (ACH) Payment Method
- Navigate to Portal: Open a web browser on your computer or mobile device and navigate to our Client Portal.
- Click "New Payment Method": Click "New Payment Method" button.
- Select Bank Account Payment Method: Select "Bank Account" (ACH) payment method option and click "Next" button on lower right hand corner.
- Create Bank Account Payment Method: For Bank Account payment method, enter information as follows.
- Friendly Name: "Bank Account" (without quotes)
- Account Name: Registered account holder first and last name or company name
- Routing Number: Bank routing number (can be obtained from a check as shown below)
- Confirm Routing Number: Confirm same number
- Account Number: Bank account number (can be obtained from a check as shown below)
- Confirm Account Number: Confirm same number
- Account Type: Checking
- Account Holder Type: Business
- Click "Next": Click "Next" button
- Address: Bank account holder billing address
- Address Line 2: Secondary address information such as floor or suite number
- City: Billing address city
- State/Province: Billing address state
- Postal Code: Billing address postal code
- Phone Number: Bank account phone number associated with account
- Email Address: Bank account email address associated with account
- Click "Next": Click "Next" button
- Authorize Payment Method & Submit: Click to select "I authorize the use of this payment method to settle transactions in this portal" option, and click Submit".
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