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For Bank Account payment method, skip to the next section. Note that we provide a 3% discount on monthly support agreement invoices if you choose the ACH (bank account) payment method.


  1. Navigate to Portal: Open a web browser on your computer or mobile device and navigate to our Client Portal.
  2. Click "New Payment Method": Scroll down to middle of portal dashboard and click "New Payment Method" button.
  3. Select Credit Card Payment Method: Select "Credit Card" payment method option and click "Next" button on lower right hand corner.
  4. Create Credit Card Payment Method: For Credit Card payment method, enter information as follows.

    1. Friendly Name: "Credit Card" (without quotes)
    2. First Name: Card holder first name
    3. Last Name: Card holder last name
    4. Credit Card Number: Enter your credit card number
    5. Month Expiration: 2-digit card month expiration
    6. Year Expiration: 4-digit card year expiration
    7. Click "Next": Click "Next" button
    8. Address: Card holder billing address
    9. Address Line 2: Secondary address information such as floor or suite number
    10. City: Billing address city
    11. State/Province: Billing address state
    12. Postal Code: Billing address postal code
    13. Phone Number: Card holder phone number associated with account
    14. Email Address: Card holder email address associated with account
    15. Click "Next": Click "Next" button
    16. Authorize Payment Method & Submit: Click to select "I authorize the use of this payment method to settle transactions in this portal" option, and click Submit".

Add a New Bank Account (ACH) Payment Method

  1. Navigate to Portal: Open a web browser on your computer or mobile device and navigate to our Client Portal.
  2. Click "New Payment Method": Click "New Payment Method" button.
  3. Select Bank Account Payment Method: Select "Bank Account" (ACH) payment method option and click "Next" button on lower right hand corner.
  4. Create Bank Account Payment Method: For Bank Account payment method, enter information as follows.
    1. Friendly Name: "Bank Account" (without quotes)
    2. Account Name: Registered account holder first and last name or company name
    3. Routing Number: Bank routing number (can be obtained from a check as shown below)
    4. Confirm Routing Number: Confirm same number
    5. Account Number: Bank account number (can be obtained from a check as shown below)
    6. Confirm Account Number: Confirm same number
    7. Account Type: Checking
    8. Account Holder Type: Business
    9. Click "Next": Click "Next" button
    10. Address: Bank account holder billing address
    11. Address Line 2: Secondary address information such as floor or suite number
    12. City: Billing address city
    13. State/Province: Billing address state
    14. Postal Code: Billing address postal code
    15. Phone Number: Bank account phone number associated with account
    16. Email Address: Bank account email address associated with account
    17. Click "Next": Click "Next" button
    18. Authorize Payment Method & Submit: Click to select "I authorize the use of this payment method to settle transactions in this portal" option, and click Submit".

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