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Table of Contents

Outlook

  1. Open Outlook and on the lower-left hand corner of the application window, click the "Folders" or "Folder List" icon to view all folders. 
  2. Expand "All Public Folders", right click on the public folder you would like to make a favorite, and then left click on "Add to Favorites". 
  3. Expand "Favorites" folder, right click on the public folder you would like to make a favorite, and then left click on "Show in Favorites". Note: if you are adding a contacts folder, this step is not required 

  4. Finally, click the "Mail" icon or "Contacts"/"People" icon (depending on the type of folder you made a favorite) on the lower left hand tool bar and you will note the public folder is now a favorite on the upper left hand corner of the screen. 

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Outlook Web Access (OWA)

  1. Log into your DHS SecureMail account.
  2. Right click on "Favorites" on the top left of your screen and select "Add public folder to Favorites"
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  3. Select the folder you would like to add, click "Add to Favorites" button, and click close button.
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