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If authentication app is already configured OR if using WatchGuard AuthPoint hardware token, proceed to "Initiate Remote Access Session" section. 

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  1. Browse to Remote Access Authentication Website: Open your web browser and navigate to https://login.your-domain-name.com:4100. If for example your office website domain name was www.citymedical.com, you would browse to https://login.citymedical.com:4100.
  2. Enter your Windows Network Credentials: Enter the credentials you use to log into your office computer after turning it on and click "Login".

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    If using WatchGuard hardware token, enter 6 digit hardware token value in "Password" field after entering password, then click "Login" button.


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  3. Approve Login on Smart Phone: On your smart phone device, tap to open "AuthPoint" push notification and tap "Approve" to approve login attempt.

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    Skip this step and proceed to following step if using WatchGuard AuthPoint hardware token.


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  4. Confirm Login: If your credentials and AuthPoint approval are accepted, the site will display "You have been successfully authenticated".

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    IMPORTANT: Keep the browser tab you authenticated to the site above with open (it is OK to minimize to task bar) for the duration of your remote access session. Closing this tab will cause your remote session to time out.



  5. Launch your Remote Access Session: Now that you have authenticated, double click to launch your remote access using normal standard method.